{"id":11955,"date":"2022-01-20T15:49:07","date_gmt":"2022-01-20T18:49:07","guid":{"rendered":"http:\/\/fmella.com.ar\/?p=11955"},"modified":"2022-01-20T15:49:07","modified_gmt":"2022-01-20T18:49:07","slug":"piden-informe-a-la-e-p-e-por-el-estado-de-prestacion-de-servicios","status":"publish","type":"post","link":"https:\/\/fmella.com.ar\/piden-informe-a-la-e-p-e-por-el-estado-de-prestacion-de-servicios\/","title":{"rendered":"PIDEN INFORME A LA E.P.E POR EL ESTADO DE PRESTACI\u00d3N DE SERVICIOS."},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img src=\"http:\/\/fmella.com.ar\/wp-content\/uploads\/2021\/07\/epe-sta-fe-1024x575.jpeg\" alt=\"\" class=\"wp-image-10362\"\/><\/figure>\n\n\n\n<p>Ante el aumento de los reclamos por cortes de servicio y quema de artefactos, el organismo solicit\u00f3 a la Empresa Provincia de la Energ\u00eda que informe una serie de puntos vinculados a la prestaci\u00f3n del servicio, la actuaci\u00f3n en caso de incidentes e inversiones proyectadas.<\/p>\n\n\n\n<p><br>En el marco de un incremento de reclamos de usuarios y usuarias de la Empresa Provincial de la Energ\u00eda por interrupciones de suministro y quemas de artefactos, y ante la falta de respuestas por parte de la firma, la Defensor\u00eda del Pueblo de la provincia de Santa Fe remiti\u00f3 un oficio a la prestadora estatal del servicio el\u00e9ctrico solicitando conocer el estado de situaci\u00f3n de la prestaci\u00f3n en las ciudades de Rosario, Santa Fe y en cada uno de los departamentos de la provincia.<\/p>\n\n\n\n<p><br>La Defensor\u00eda consider\u00f3 que, a los hist\u00f3ricos cortes que los usuarios y usuarias padecen de manera recurrente, el inicio de las temperaturas elevadas propias del verano y la irrupci\u00f3n de eventos clim\u00e1ticas adversos suman presi\u00f3n sobre la infraestructura del servicio, lo que da como resultado interrupciones en la prestaci\u00f3n que muchas veces se prolongan por horas y hasta d\u00edas.<\/p>\n\n\n\n<p><br>As\u00ed, la Defensor\u00eda del Pueblo solicit\u00f3 a la EPE que cu\u00e1l es el estado y afectaci\u00f3n de la prestaci\u00f3n del servicio en cada uno de los departamentos de la provincia de Santa Fe, la pol\u00edtica de cortes programados por obras, mantenimiento y\/o incidentes; c\u00f3mo es el mecanismo de resarcimiento por quema de artefactos y cu\u00e1l es el tiempo de respuesta y metodolog\u00eda de acceso. El organismo tambi\u00e9n pidi\u00f3 conocer si existe alg\u00fan programa de indemnizaci\u00f3n para comercios, pymes y hogares particulares por cortes prolongados e imponderables, y c\u00f3mo se aplican.<\/p>\n\n\n\n<p><br>Por consultas y asesoramiento, o ante cualquier inconveniente en el reclamo, los usuarios y usuarias pueden hacerlo en forma presencial, comunicarse al (0342) 4573904 \u2013 4573374 (Santa Fe) \/ (0341) 4721112\/08 (Rosario) y en todas las oficinas del interior de la provincia o bien elevar su queja v\u00eda web en www.defensoriasantafe.gob.ar\/tramites<\/p>\n ","protected":false},"excerpt":{"rendered":"<p>Ante el aumento de los reclamos por cortes de servicio y quema de artefactos, el organismo solicit\u00f3 a la Empresa<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1139,158],"tags":[2844,2845,203,410,1586],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.4 - 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